January 24, 2017

Best Customer Service Advice You Need To Know

When we do something bad or cannot fulfill a certain action, we usually look for advice in other people who we trust and consider more prepared […]
January 17, 2017

Is the customer always right?

The statement “The customer is always right” has been an unwritten rule that has guided businesses when offering customer service. It created the idea that the complaints customers […]
January 12, 2017

How Your Business Can Benefit From Facebook Messenger Chatbots

When Mark Zuckerberg announced that Facebook would allow companies to build bots in the Messenger application, it opened a door of multiple opportunities for businesses. The launch […]
January 5, 2017

5 Customer Service Trends You Need To Consider In 2017

When it comes to customer service, people have high expectations from what companies offer them. Customers demand a personalized service, businesses need to be constantly available […]
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