April 13, 2017

Online Tech Support Chat – How Support Chatbots Will Save Your Business Money

Chatbots have earned their position in customer service. We’ve seen how they work and the benefits they can bring to small businesses (real-time responses, helping several […]
April 11, 2017

Chatbot Benefits: Reduce Your Customer Support Hassle By Up To 40%

How would it feel if you had to answer to the same question every day, without considering who is asking? Pretty annoying and from a certain […]
March 7, 2017

How To Create An Efficient FAQ Page For Your Business

Customer service can be delivered with and without the implication of your support representatives. As a business owner, you understand it’s important to have both ‘regular’ […]
March 2, 2017

5 Alternatives To “I Don’t Know” Answers In Customer Support

Customer support involves answering to different questions about certain products and services. As a business owner, you prepare your employees for various cases by teaching them […]
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